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Frequently Asked Questions
What inspires Mhari jewellery?
Every piece we create carries a story — a feeling, a moment, a memory. Mhari is inspired by the quiet strength of women, by nature’s raw beauty, and by the kind of emotion that lingers. We design jewellery to make you feel seen, soft, and powerful — all at once.
What is Mhari jewellery made of?
Every piece is made using certified sterling silver as the base metal, hand-plated in certified 24k gold micron or premium white rhodium. We also offer metal customisation on request.
Are the stones used natural?
Yes, we only use natural semi-precious stones, sourced fresh for every order. Their natural texture, inclusions, and colour may vary slightly—this makes each piece truly one-of-a-kind and unique to you.
Is the jewellery skin-friendly?
Absolutely. All Mhari jewellery is handcrafted using certified sterling silver and skin-friendly materials, made for long-lasting, safe wear. No irritants, no discomfort — just clean, conscious beauty that feels as good as it looks.
Do you offer custom sizing?
Yes. While we offer standard Small and Medium sizes, you can also request custom sizing.
Can I customise the metal used?
Yes, we offer metal customisations depending on the design. You can choose from sterling silver or gold.
How long will my order take to reach me?
How long will my order take to reach me?
As everything is made to order, our timelines vary by design:
- Rings & earrings: ~3 weeks
- Simple necklaces: ~4 weeks
- Intricate necklaces: ~5 weeks
We’ll keep you updated every step of the way.
Why does Mhari take time to create each piece?
Because we craft each design only after you place the order. Every element—metal, plating, stone—is sourced and shaped for your specific piece to ensure quality and longevity.
Are all these jewellery handmade?
Yes, every single piece. From the first sketch to the final polish, our jewellery is made by hand, not machines. It’s a slow, intentional process — one that values skill, detail, and heart.
Will the stones fall out over time?
No. We use a mix of traditional hand-setting and inlay techniques — depending on the design. Whether placed by hand or set within the piece, every stone is secured with care to ensure it stays right where it belongs. Built to last, just like the jewellery itself.
Do you ship across India?
Yes! We offer free shipping across India, with no minimum order value.
What kind of plating do you use on your jewellery?
We use only the best – either certified 24k gold micron plating or premium white rhodium plating. Both give your jewellery a rich, long-lasting shine and are safe for everyday wear. They're also skin-friendly, so no irritation worries.
How long does the plating last?
Thanks to our special micron plating, which is thicker and stronger than regular plating, your pieces will keep their glow for a long, long time. Just a little love and care, and if it ever starts to fade, we’re here with affordable re-plating to make it look brand new again.
Is Mhari jewellery eco-friendly?
Yes. We use recycled metals, craft in small batches, and wrap each piece in recycled wood and tomato leather packaging. Thoughtful for you, kind to the planet.
Can I return or exchange my jewellery?
Since each piece is custom-made, we do not offer returns or refunds.
However, exchanges or returns are considered only for genuine manufacturing defects, if informed within 2 days of receiving the product. Scratches and size issues are not eligible.
Are the pieces limited?
Yes, each design is made in small batches with only a limited number available every month — keeping your jewellery unique and exclusive.
Do you offer repairs or re-plating?
Yes. If there’s a genuine defect, we offer repairs.
For plating concerns, we offer re-plating services at a nominal cost. Reach out with details of your item and we’ll take care of the rest.
Why do the stones vary from order to order?
We source fresh stones for every order to ensure the best quality and finish. So, your jewellery will have its own special character, just like you.
What if a product is out of stock?
We don’t keep stock — every piece is made only when you place an order. If we’re full for the month, we’ll let you know the estimated timeline for your piece. Since we take limited orders, you might need to join the waitlist — but it’s always worth the wait.
Do you offer international shipping?
Yes, we do.